Amazon One Medical expands its reach in NY with Montefiore partnership

Amazon appears to be following DJ Khaled’s “Another One” motto as it secured another partnership and continued its expansion across the country.

New York-based Montefiore Health System announced Wednesday it plans to partner with Amazon One Medical to open in 2026 the retailer’s first primary care offices in Westchester County. Services for the offices will include onsite labs, same-day and next-day appointments, and virtual care support across Montefiore’s 300+ facilities to its approximately 3 million patients, per a press release.

Amazon acquired hybrid primary care company One Medical in February 2023 for $3.9 billion. In November 2023, the retailer announced that Prime members could add One Medical benefits to their accounts.

Amazon One Medical has similar deals in place with other health systems, including New York-based Mount Sinai, Massachusetts-based Mass General Brigham, and Washington, DC-based MedStar Health.

“Our collaboration with Amazon One Medical will enhance primary care offerings across the communities we serve and ensure those with needs for specialty care have the option to be seen and treated,” Montefiore Einstein President and CEO Philip Ozuah said in a statement.

Both companies will work together to determine locations for new facilities in the coming years.

A different retail model. According to reporting by Forbes, there are currently over 200 One Medical primary care offices across 20 market regions. In New York, the facilities are in Manhattan and Brooklyn as well as Scarsdale, a town in Westchester County, where the newest location will also be located.

While it’s been a bit of a slow growing process, Amazon has perhaps hit a sweet spot by partnering with more established healthcare entities—especially compared with other retail pharmacies that have struggled in the last year.

Walgreens, for example, had a tough FY 2024 after over $8.6 billion in net losses, which culminated in closing 1,200 stores and announcing it would sell off subsidiaries like its VillageMD primary care clinic. Walmart announced in April last year that it would close all 51 of its Walmart Health clinics and virtual care services.

And CVS reported in October that it was considering splitting up its pharmacy division from its insurance arm Aetna as well as cutting costs by $2 billion following layoffs and not meeting Q3 goals, Healthcare Brew previously reported. The CEOs of Aetna, CVS Health, and the company’s primary care provider Oak Street Health all stepped down last year.